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The Thomas Promise
The Mission at Thomas Memorial Hospital is to be the first choice for those in need of health care by providing the highest quality of service through a team of valued, caring and highly skilled employees and physicians in a state of the art facility.
We achieve this by living the Values of...
Customer Service
Customer Service at Thomas means consistently meeting or, at every opportunity, exceeding the expectations of patients and others.
Quality
Quality at Thomas means consistently meeting or exceeding the health care needs of our patients. Quality is essential, cannot be delegated, and impacts everything throughout our organization.
Teamwork
Teamwork at Thomas means every employee, physician, and volunteer continuously works together toward the common goal of providing the highest quality of service.
Concern for People
Concern for people means that we at Thomas possess and display concern for the dignity, self-worth, well-being and contributions of all. By practicing this value, we recognize the importance that each of us plays in providing the highest quality of service.
Integrity
Integrity at Thomas is doing what is right by pursuing a high standard of conduct and honesty in all situations.
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